stak digital

04Service

Process optimisation

It starts with an audit. We follow one customer from first message to final review, find where your time and money go, then set up the tools that fix it.

On request
Quoted after a short call
Audit first
A written report before anything is built
Costs up front
What each tool costs to run, before you commit

The audit

One customer, start to finish.

  1. 01First messageSome friction
  2. 02BookingMain pain point
  3. 03ConfirmationWorking well
  4. 04VisitWorking well
  5. 05Final reviewSome friction

An example. Your stages and marks come from your own business.

What the audit gives you

  • Your customer journey, stage by stage
  • What is working and what is slowing you down
  • Fixes ranked by impact and effort
  • The time or cost each fix should save
  • A plan in phases, with the tools and what they cost a month

It ends with a call to go through it together.

The tools

Set up around how you already work, with your existing data moved across.

01InvoicingInvoices raised, sent and followed up for you.
02CRMEvery customer, enquiry and booking in one system.
03Follow-upsReplies, reminders and review requests that go out on time.
04BookingsConfirmed with one tap, and partners paid on a set day.

How it works

Audit first. Then the fix.

  1. 01

    We learn your business

    A call or a visit, and one customer followed from start to finish.

  2. 02

    You get the audit

    What works, what does not, and the fixes in order.

  3. 03

    We agree a plan

    In phases, with what each tool costs to run.

  4. 04

    We set it up

    One fix at a time, tested with your real examples. Then we show your team.

In shortKnow before you spend.What each fix should save and what it costs to run, before you commit.

Next

→WorkThree projects, from a marketplace to a redesign.

Tell us what you need. We will tell you what it costs.

A 30-minute call, free. Email or WhatsApp with a couple of times that suit you. We reply within two working days.

Email
[email protected]
WhatsApp
+34 642 919 801
Based in
Mallorca